DailyPay: Direct deposit and payday
What changes on your direct deposit, why you may see Wells Fargo or PNC and what happens on payday.
What happens to my direct deposit after my first transfer?
After your first transfer, the direct deposit account on your payroll record changes to an account number that belongs to DailyPay. That is expected. Leave it alone. Your money still arrives safely and on time at the bank account you set up in the DailyPay app.
Why does my pay stub or bank statement say Wells Fargo or PNC?
Those are DailyPay's partner banks. Seeing either name on your pay stub, payroll record or bank statement is normal and does not mean anything is wrong.
What if I get a new bank account or card?
Only change your bank or card information inside the DailyPay app. Do not change or remove the DailyPay account number on your payroll record. Changing your direct deposit anywhere other than the DailyPay app can delay your paycheck.
Can I split my paycheck?
Yes. DailyPay can automatically split your pay between up to two separate accounts on payday, which makes it easy to automate savings. If you already had a split direct deposit set up, set the same split again inside the DailyPay app.
What happens on payday?
You receive your full paycheck minus any transfers and fees you already took during that pay period. DailyPay never charges a fee to send you your remaining pay. If you took no transfers, you receive your full paycheck as usual.
Does DailyPay take my whole paycheck?
No. You only receive less on payday by the amount you transferred earlier, and that money is already in your hands.
Will my taxes or pay stub change?
No. Your taxes and deductions are calculated the same way, and your pay stub still shows your full payroll information. Your DailyPay transfers are listed in the DailyPay app.
What if my money does not arrive on payday?
Open the DailyPay app and check your payment methods to confirm where your remaining pay was sent. If it has not arrived within 24 hours of payday, call DailyPay Employee Support at (866) 432-0472 or contact BOSS Support.
Want to see it all in one place? Visit the BOSS DailyPay page.
Need help with your DailyPay account? DailyPay Employee Support is available 24/7 at (866) 432-0472 (English and Spanish) or employee.support@dailypay.com. For hours, timesheets or paycheck questions, contact BOSS Support at support@backofficenow.com.