How do I change my direct deposit information?

You can change where your pay goes yourself in the BOSS app. There is no need to email BOSS.

Log in at app.backofficenow.com.
In the menu, click Direct deposit.
Under Your pay goes to, click Change my main account.
We email you a short direct deposit form. Enter your new bank details and sign it electronically.
Your change takes effect as soon as you sign. We confirm it by email and text message.

Good to know

Your routing number must be 9 digits and your account number 4 to 17 digits. Choose Checking or Savings. If the details do not check out, we email you asking you to resubmit.
You can have one change in progress at a time. While it is pending you can click Cancel this change. A form you do not sign expires after 30 days.
For your security, bank changes are blocked for 14 days after the email address or phone number on your account is changed.
If this week's payroll has already been processed, that paycheck may still go to your old account.

Want to send part of each paycheck to a second account? See How do I split my direct deposit?

Questions? Contact BOSS Support at support@backofficenow.com.

Change your bank account yourself from the Direct deposit page in the BOSS app.