---
title: How do I request changes to a client?
description: Use Request change on the client page to update contacts, billing email, addresses or the timesheet approver.
---

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# How do I request changes to a client?

## Use Request change on the client page to update contacts, billing email, addresses or the timesheet approver.

1. Click **Clients** and open the client.
2. Click **Request change**.
3. Update any of these: contact roster, Billing email (invoice to), main or worksite address, billing address, Timesheet approver.
4. Attach a supporting document if you have one, then submit.

**Good to know**

- BOSS reviews and applies your request.
- Payment terms, credit and billing rates can't be changed here. Contact BOSS Support for those.
- To add a new contact right away, open the client, go to **Contacts**, click **Add contact**, enter their name, title, email and phone, and click **Save**. Editing existing contacts is done by BOSS.

Questions? Contact BOSS Support at [support@backofficenow.com](mailto:support@backofficenow.com).

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