---
title: How do I request sick time or PTO?
description: Email support with the hours for each date. A sick paycode on the timesheet shows your balance.
---

[Skip to content](https://help.backofficenow.com/how-do-i-request-sick-time#main-content)

English

Show submenu for translations

[More support](https://help.backofficenow.com/kb-tickets/new?hsLang=en) [Partner portal](https://tickets.backofficenow.com/tickets-view?hsLang=en)

[![Boss Primary Logo w-o Descriptor\_Gray on White](https://help.backofficenow.com/hs-fs/hubfs/Logos%20and%20Branding%20guide/Logos/Logos%20without%20descriptors/Primary%20Logos%20without%20descriptors/Boss%20Primary%20Logo%20w-o%20Descriptor_Gray%20on%20White.png?width=350&height=172&name=Boss%20Primary%20Logo%20w-o%20Descriptor_Gray%20on%20White.png)](https://www.backofficenow.com)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://help.backofficenow.com/kb-tickets/new)
- [Partner portal](https://tickets.backofficenow.com/tickets-view)
- BOSS Home

 BOSS Home

 Hello! How can we help you today?

- There are no suggestions because the search field is empty.

1. [BOSS knowledge base](https://help.backofficenow.com/?hsLang=en)
2. [Associates](https://help.backofficenow.com/associates?hsLang=en)
3. [Timesheets](https://help.backofficenow.com/associates?hsLang=en#timesheets)

# How do I request sick time or PTO?

## Email support with the hours for each date. A sick paycode on the timesheet shows your balance.

Email [support@backofficenow.com](mailto:support@backofficenow.com) with the hours for each date you need. Copy your recruiter on that email. BOSS enters the time.

If the week is a daily rate, open **Timesheets**, open the week, and tap the day. The cycle is Full, Half, Sick, Off. The page says a sick day uses 1 hour of your sick balance.

If you add a shift and the paycode is sick time, the form shows your current balance in hours. You can only use the accrued balance. Associates cannot enter sick hours past that balance.

State rules are in the sick leave articles, including [Am I eligible for paid sick leave?](https://help.backofficenow.com/am-i-eligible-for-paid-sick-leave?hsLang=en).

Questions? Contact BOSS Support at [support@backofficenow.com](mailto:support@backofficenow.com).

- [Associates](https://help.backofficenow.com/associates?hsLang=en#main-content)

    - [Taxes](https://help.backofficenow.com/associates?hsLang=en#taxes)
    - [Onboarding](https://help.backofficenow.com/associates?hsLang=en#onboarding)
    - [Payroll](https://help.backofficenow.com/associates?hsLang=en#payroll)
    - [Worker's Comp](https://help.backofficenow.com/associates?hsLang=en#workers-comp)
    - [Timesheets](https://help.backofficenow.com/associates?hsLang=en#timesheets)
    - [Account](https://help.backofficenow.com/associates?hsLang=en#account)
    - [Getting Started](https://help.backofficenow.com/associates?hsLang=en#getting-started)
    - [Benefits](https://help.backofficenow.com/associates?hsLang=en#benefits)
- [Partners](https://help.backofficenow.com/partners?hsLang=en#main-content)

    - [Workers' comp](https://help.backofficenow.com/partners?hsLang=en#workers-comp)
    - [Timesheets](https://help.backofficenow.com/partners?hsLang=en#timesheets)
    - [Onboarding](https://help.backofficenow.com/partners?hsLang=en#onboarding)
    - [Invoicing](https://help.backofficenow.com/partners?hsLang=en#invoicing)
    - [About BOSS](https://help.backofficenow.com/partners?hsLang=en#about-boss)
    - [Compliance](https://help.backofficenow.com/partners?hsLang=en#compliance)
    - [Clients](https://help.backofficenow.com/partners?hsLang=en#clients)
    - [Assignments](https://help.backofficenow.com/partners?hsLang=en#assignments)
    - [Money](https://help.backofficenow.com/partners?hsLang=en#money)
    - [Users and Settings](https://help.backofficenow.com/partners?hsLang=en#users-and-settings)
    - [Getting Started](https://help.backofficenow.com/partners?hsLang=en#getting-started)
    - [Account](https://help.backofficenow.com/partners?hsLang=en#account)
- [General](https://help.backofficenow.com/general?hsLang=en)
- [Compliance](https://help.backofficenow.com/compliance?hsLang=en#main-content)

    - [Texas](https://help.backofficenow.com/compliance?hsLang=en#texas)
    - [Colorado](https://help.backofficenow.com/compliance?hsLang=en#colorado)
    - [California](https://help.backofficenow.com/compliance?hsLang=en#california)
    - [Multi-State](https://help.backofficenow.com/compliance?hsLang=en#multi-state)
    - [New York](https://help.backofficenow.com/compliance?hsLang=en#new-york)
    - [Washington](https://help.backofficenow.com/compliance?hsLang=en#washington)
    - [Federal and General](https://help.backofficenow.com/compliance?hsLang=en#federal-and-general)
    - [Oregon](https://help.backofficenow.com/compliance?hsLang=en#oregon)
    - [Illinois](https://help.backofficenow.com/compliance?hsLang=en#illinois)
    - [Massachusetts](https://help.backofficenow.com/compliance?hsLang=en#massachusetts)
    - [New Jersey](https://help.backofficenow.com/compliance?hsLang=en#new-jersey)
    - [Pennsylvania](https://help.backofficenow.com/compliance?hsLang=en#pennsylvania)
- [Clients](https://help.backofficenow.com/clients?hsLang=en#main-content)

    - [Documents](https://help.backofficenow.com/clients?hsLang=en#documents)
    - [Invoices](https://help.backofficenow.com/clients?hsLang=en#invoices)
    - [Timesheets](https://help.backofficenow.com/clients?hsLang=en#timesheets)

[![Chill listening crop-3](https://help.backofficenow.com/hs-fs/hubfs/Logos%20and%20Branding%20guide/Logos/Logos%20with%20descriptors/Primary%20logos%20with%20descriptors/Boss%20Primary%20Logo_Gray%20on%20White.png?width=250&height=123&name=Boss%20Primary%20Logo_Gray%20on%20White.png "Chill listening crop-3")](https://www.backofficenow.com)

855-508-2677 option 1

Copyright © 2026-20029, Back Office Staffing Solutions