How do I reset my password?

Associates sign in at app.backofficenow.com. The username is the email address on the account. There is no Avionte login.

The sign-in screen offers Continue with Google, Email me a sign-in code, and Sign in with password. A password reset is only for the password path.

1. Click Sign in with password.
2. Click Reset it here under Forgot your password?
3. Enter the email on the account and click Send reset link.
4. Open the email "Reset your BOSS app password" and click Reset Password.
5. The page heading is Set your password. Enter New password and Confirm password, then click Set password.

First password

The onboarding email button Set Password opens the same set-password page. That password is for the timesheet site. It is separate from the onboarding password. The site is app.backofficenow.com. There is nothing to download. See How do I save BOSS to my phone home screen?.

Good to know

• If that address is on an account, the page says instructions are on the way. It does not say whether the address was found.
• The reset link expires in 7 days. If it is expired or never arrives, click Send reset link again and check spam.
• If a page says "A user with that email already exists.", sign in with that email. Use Email me a sign-in code or Forgot your password? Do not create a second account.
• The password needs 12 characters, 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character. No spaces.
• Associates do not have a Security tab. Profile, then Security, is for partners and staff.

Questions? Contact BOSS Support at support@backofficenow.com.