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What is an I-9 and how do I complete it?

The I-9 is part of online onboarding in Zeal. Open the link in the onboarding email.

The I-9 checks your identity and that you may work in the United States. BOSS onboarding is online. The I-9 is completed in Zeal from the link in your onboarding email.

  1. Open the onboarding email and use the Zeal link.
  2. Complete the I-9 steps on that page, including the documents it asks for.
  3. If a document upload is rejected, email the documents to support@backofficenow.com. Staff upload them in Zeal.

The email "You're all set to start at [client]" means onboarding has given you access to timesheets, and weekly reminders will start.

A rehired associate does not repeat full onboarding. Staff confirm tax and bank info are unchanged. A new background check may be needed.

Who can sit with you for the document check is in What is an authorized representative?.

Questions? Contact BOSS Support at support@backofficenow.com.