---
title: Where do I see an associate's onboarding status?
description: The Associates list shows how many steps are done. Open the associate for the full checklist.
---

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# Where do I see an associate's onboarding status?

## The Associates list shows how many steps are done. Open the associate for the full checklist.

1. Click **Associates**. Each row shows **Onboarding · X of Y steps** or **Onboarded**. The **Onboarding** card at the top counts people still onboarding.
2. Open the associate. The checklist at the top shows each step: training, offer letter, screenings, and Zeal.
3. When every step is done, the card says **Onboarded** with the active date.

**How long it takes**

Most of the time depends on the associate finishing their steps in Zeal. A background check usually takes 1 to 3 business days, and a drug test 1 to 5 business days. To speed things up, remind the associate or resend their links.

**Good to know**

- To resend a link, see [How do I resend an associate's onboarding email?](https://help.backofficenow.com/how-do-i-resend-an-associates-onboarding-email?hsLang=en)
- Screening details are on the **Screenings** tab. See [Where do I see an associate's background check status?](https://help.backofficenow.com/where-do-i-see-an-associates-background-check-status?hsLang=en)

Questions? Contact BOSS Support at [support@backofficenow.com](mailto:support@backofficenow.com).

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