Why Am I Sending Payment to Encore Funding?
Learn why BOSS invoices are paid to Encore Funding, how the relationship works, and what it means for your account.
If you are a BOSS client, you may notice that your invoices are issued by Back Office Staffing Solutions (BOSS), but payment instructions direct you to Encore Funding. This sometimes causes confusion, so here is a simple explanation of how the relationship works.
BOSS Is Your Service ProviderYour relationship remains with Back Office Staffing Solutions (BOSS).
BOSS provides the payroll and back-office services associated with your account, including employing and paying temporary employees when BOSS is acting as the Employer of Record, processing payroll, handling payroll taxes and required filings, workers' compensation, and other applicable employment and administrative responsibilities.
Your invoices are BOSS invoices, and BOSS remains your point of contact for questions regarding your account, employees, payroll, billing, or services.
So, Who Is Encore Funding?Encore Funding is BOSS's financing partner.
Like many companies in the staffing industry, BOSS uses a financing facility to help fund payroll while waiting for customers to pay their invoices.
This is important because temporary employees must be paid on payday regardless of when a customer's invoice becomes due or is ultimately paid.
As part of that financing arrangement, certain BOSS accounts receivable are assigned to Encore Funding. Because Encore has a security interest in those receivables, payments on BOSS invoices are directed to an Encore-controlled account.
In practical terms, Encore receives the payment, but BOSS remains your service provider.
Does This Mean Encore Is My Vendor?No.
You have not hired Encore Funding, and Encore is not replacing BOSS. Your agreement and service relationship remain with BOSS.
Encore's involvement is primarily on the financing and accounts-receivable side of the relationship.
Why Can't I Just Send the Payment Directly to BOSS?Because the receivables are part of BOSS's financing arrangement with Encore, payments must be made according to the remittance instructions shown on your BOSS invoice.
Sending payment directly to BOSS instead can create reconciliation issues and may delay the payment being properly applied to your account.
The safest rule is simple: always follow the payment instructions on the current BOSS invoice.
Who Should I Contact If I Have a Question?For normal questions regarding payroll, employees, invoices, billing, or your BOSS account, continue working directly with BOSS just as you always have.
If something specifically requires Encore's involvement, we will let you know.
The Short Version
BOSS is your service provider. Encore Funding is BOSS's financing partner. Your invoices remain BOSS invoices, but payment is remitted to Encore as part of BOSS's financing arrangement.