How do I change hours on an approved timesheet?

Once a timesheet is approved, the page says "Hours are locked for this week." Only BOSS staff can reopen it.

1. Email BOSS Support with the associate's name, the week ending date, and the right hours for each day.
2. BOSS reopens the timesheet and fixes it, or tells you the next step if the week is already invoiced or paid.

Good to know

• You can still add an expense to a locked week. Each expense is approved on its own.
• If the week has not been approved yet, you can fix it yourself. Open the timesheet, change the shifts, and click Save & submit again.
• If a paycheck was already wrong, see What should I do if I notice a mistake on an employee's paycheck?

Questions? Contact BOSS Support at support@backofficenow.com.