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BOSS knowledge base
Associates

Associates

What is the BOSS Knowledge Base?
Am I eligible for benefits? How do I enroll?
I need help! What are my options?
Where can I find information on labor law and employee rights?
What's the difference between an associate and a partner?
How do I pick up shifts?
Am I eligible for unemployment benefits?

Taxes

Can you let me know if unemployment taxes were taken for my paycheck, and if I am eligible for unemployment?
Where can I find my W-2?
How do I change my tax withholdings?
What is New Jersey's nonresident tax?
How do I know what taxes are being withheld from my paycheck?
What is Vermont's child care tax?
How do I know if my tax withholdings are correct?
How do I change my W-4 information?

Onboarding

What is an I-9 and how do I complete it?
What is an authorized representative?
How will I know if I passed my background check or drug screen?
How long will my background and/or drug test take?

Payroll

Where can I view my pay stubs?
When do I receive my paycheck?
How do I split my direct deposit?
Am I eligible for paid sick leave?
How do I change my direct deposit information?

Worker's Comp

What do I do if I am injured on the job?

Timesheets

When do I need to submit my timesheet?
How do I enter and submit my time?
How do I fix a timesheet I already submitted or one that was rejected?
How do I submit an expense?

Account

How do I update my address, phone number or email?
How do I reset my password?

Associates
- Taxes
- Onboarding
- Payroll
- Worker's Comp
- Timesheets
- Account
Partners
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Clients

855-508-2677 option 1

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