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What happens if an associate does not submit a timesheet?

BOSS does not submit it for them. They get reminders, and you can enter the time if partner time entry is on.

Timesheets are due Sunday at 11:59 PM Eastern. BOSS never submits a timesheet on its own.

  • The associate gets reminder emails before and after the deadline.
  • Until it is submitted, there are no hours to approve, pay, or invoice for that week.

What you can do

  1. Ask the associate to open the week and click Save & submit.
  2. If partner time entry is on for your company, enter the time yourself. See How do I enter time for my associates?
  3. If the week is already past payroll, email BOSS Support.

Questions? Contact BOSS Support at support@backofficenow.com.