What happens if an associate does not submit a timesheet?
BOSS does not submit it for them. They get reminders, and you can enter the time if partner time entry is on.
Timesheets are due Sunday at 11:59 PM Eastern. BOSS never submits a timesheet on its own.
- The associate gets reminder emails before and after the deadline.
- Until it is submitted, there are no hours to approve, pay, or invoice for that week.
What you can do
- Ask the associate to open the week and click Save & submit.
- If partner time entry is on for your company, enter the time yourself. See How do I enter time for my associates?
- If the week is already past payroll, email BOSS Support.
Questions? Contact BOSS Support at support@backofficenow.com.