What is a change request?
A request for BOSS to change an associate, client, or assignment. Use Request change on that page.
Some details can only be changed by BOSS. You send a change request, and BOSS reviews it and makes the change.
- Associate: open the associate and click Request change. See How do I request changes to an associate's details?
- Client: open the client and click Request change. See How do I request changes to a client?
- Assignment: open the assignment and click Request changes. This covers job title, dates, PO number, workers' comp code, pay basis, hours, W-2 or 1099, worksite, approvers, billing contacts, rates, stipends, and splits. See How do I request changes to an assignment?
Good to know
- A pending request shows as a note on the assignment page until BOSS acts on it.
- There is no list of your past requests. Email BOSS Support to check on one.
Questions? Contact BOSS Support at support@backofficenow.com.